Refund Policy

1. Refund Eligibility

We strive to provide the highest quality academic writing services. Our refund policy is designed to be fair and transparent:

• Full refund if the order was not assigned to a writer
• Partial refund if the order is in progress, based on completion percentage
• Quality-based refunds if the delivered work doesn't meet the specified requirements
• Refund requests must be submitted within 14 days of order completion

2. Refund Process

To request a refund:

1. Contact our support team
2. Provide your order number and reason for refund
3. Submit any supporting documentation
4. Allow up to 5-7 business days for review

3. Non-Refundable Cases

Refunds will not be issued in the following cases:

• Order requirements were changed after work completion
• Requests made after the 14-day period
• Customer fails to provide necessary information
• Violation of our terms of service

4. Payment Method

Refunds will be processed to the original payment method used for the order. Processing times may vary depending on your payment provider:

• Credit/Debit Cards: 5-10 business days
• PayPal: 3-5 business days
• Bank Transfers: 7-14 business days

5. Dispute Resolution

If you disagree with our refund decision, you may appeal within 7 days. Our quality assurance team will review your case and provide a final decision within 5 business days.

6. Contact Information

For refund-related inquiries, please contact us at:
Email: refunds@writeminds.com
Phone: [Your Support Phone Number]